One platform · Every business

Make it happen
with HAPA

HAPA Cloud is your complete technology partner, from property management and field service software to AI agents, automation and design. One ecosystem, built for growth.

Trusted by 200+ businesses
4.9 avg. rating
UK-based support
HAPA Cloud PMS across desktop, tablet and phone, showing the booking dashboard with arrivals, occupancy and revenue, the guest book maker and the direct booking siteProduct

HAPA Cloud PMS

All-in-one property management for short-stay rentals. Bookings across 100+ channels, guest messaging, payments and owner reports.

Explore HAPA PMS
Simplicity Cloud across desktop, tablet and phone, showing the office dashboard of enquiries, orders and scheduled jobs, the eForms app, the client portal and Sim Ai reading documentsProduct

Simplicity Cloud

End-to-end business management for field service teams. Enquiry to invoice, with a mobile eForms app and Sim Ai document capture.

Explore Simplicity
A bespoke e-commerce website shown in a browser and reflowed on a phone, beside perfect performance, accessibility and SEO scoresService

Web Design & Development

Bespoke websites, e-commerce and web apps, designed to convert and built to load fast on every device.

See web design
A marketing performance dashboard showing revenue, return on ad spend and leads, with a rising trend line and a breakdown by traffic channelService

Digital Marketing

SEO, paid media, email and Conversion Rate Optimisation. Campaigns measured on pipeline and revenue, not vanity metrics.

See marketing
A product design system board showing colour swatches, a type scale and interface components, beside a wireframe becoming a finished dashboardService

SaaS Product Design

Research, UX and pixel-tight UI for teams shipping software, the same craft that built HAPA and Simplicity.

See product design
One app running from a single codebase on an Android phone, an iPhone and a tablet, above the Flutter, Kotlin, Swift, React Native and Firebase stackService

Mobile App Design

iOS, Android and cross-platform apps, from first prototype through to store launch and iteration.

See app design
A workflow builder joining new enquiry, create job and assign team into sending an invoice and notifying the client, saving eighteen hours each weekService

Business Automation

Workflows, integrations and internal tools that remove manual admin and connect the systems you already run.

See automation
An AI assistant answering an invoice question across email, WhatsApp, SMS and live chat, beside a document with its key fields read off automaticallyService

AI & Automation

Custom AI agents, copilots and document AI that work alongside your team and answer around the clock.

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Trusted by 200+ hosts, trade businesses and teams across the UK & EU
◇ MCM SoilsLowry Estates◯ WoodvaleAvon · Ruby△ Harbour HostsKingfisher Co.◈ NorthStarbramley & ivy◇ MCM SoilsLowry Estates◯ WoodvaleAvon · Ruby△ Harbour HostsKingfisher Co.◈ NorthStarbramley & ivy
A HAPA Product

HAPA Cloud
Property Management Software

One platform to run your entire short-stay rental business. Connect 100+ booking channels, automate guest communication, and manage payments and availability, all from one calendar.

  • Channel manager with 100+ OTA integrations
  • Unified inbox, automation tools & pre-stay flows
  • Integrated accounting, invoicing & smart scanning
  • Owner and guest portals, branded direct-booking site
Explore HAPA PMS
A HAPA Product

Simplicity for
Business.

A decade of Windows know-how, now built for the cloud. Manage jobs, eForms, invoices and scheduling wherever work takes you, with seamless online and offline access.

  • Custom eForms, CP12s, service sheets, vehicle checks
  • Job tickets, diary management & automated costing
  • Offline-capable mobile app with Face ID timesheets
  • Smart scanning reads invoices, costs them automatically
Explore SimplicityIndustries
Beyond our products

A full technology team, at your service.

From brand new websites to bespoke AI agents, we design, build and automate the systems that power your business.

Website Design & Development

Fast, search-ready websites built to convert. From direct booking templates to bespoke brand sites, designed around your business.

See web design

SaaS Product Design

From research to pixel perfect UI, we design software people love to use. The same craft behind HAPA and Simplicity.

See product design

Mobile App Design

We build iOS and Android apps that are fast, reliable and a pleasure to use, online or offline.

See app design

Digital Marketing

Marketing built for measurable growth. SEO, paid, content and lifecycle strategies designed to attract, convert and retain more customers.

See marketing

Business Automation

Stop paying people to copy and paste. From simple automations to full workflow engines, we make your systems work together.

See automation

AI Agents & Chatbots

AI agents, always on. Triage, guest messaging and first line support, handled automatically, 24/7.

See AI services
Industries we serve

Whatever the trade, we have a solution.

From social housing and facilities management to hospitality, manufacturing and retail, the platform is configured around how your sector actually works.

Social Housing

Reactive, planned and compliance works, fully evidenced.

Facilities Management

Multi-site PPM, reactive jobs and SLA reporting.

Property & Real Estate

Portfolios, owners and statements in one system.

Hospitality & Short-stay

Bookings, guests and payments across 100+ channels.

Construction & Engineering

Subcontractors, CIS and site records kept in sync.

Mechanical & Electrical

Certificates, test results and sign-off captured on site.

Fire & Life Safety

Statutory checks and certification, never missed.

Security Services

Patrols, incidents and audit trails, all time-stamped.

Manufacturing & Industrial

Supplier invoices costed against every production run.

Logistics & Waste

Routes, collections and weights tracked end to end.

Retail & E-commerce

Storefronts, campaigns and agents that close the loop.

Healthcare & Care

Patient portals, secure records and booking automation.

Education & Training

Learning platforms, enrolment journeys and portals.

Financial Services

Dashboards, onboarding flows and audit-ready reporting.

Legal Services

Matter management, document automation and intake bots.

Travel & Tourism

Booking engines, itineraries and always-on guest support.

Energy & Utilities

Field operations, metering data and compliance records.

Public Sector

Accessible services, contract reporting and audit trails.

Non-profit & Charity

Donation journeys, volunteer tools and light-touch admin.

Professional Services

Websites, automation and AI agents for client teams.

Social Housing

Reactive, planned and compliance works, fully evidenced.

Facilities Management

Multi-site PPM, reactive jobs and SLA reporting.

Property & Real Estate

Portfolios, owners and statements in one system.

Hospitality & Short-stay

Bookings, guests and payments across 100+ channels.

Construction & Engineering

Subcontractors, CIS and site records kept in sync.

Mechanical & Electrical

Certificates, test results and sign-off captured on site.

Fire & Life Safety

Statutory checks and certification, never missed.

Security Services

Patrols, incidents and audit trails, all time-stamped.

Manufacturing & Industrial

Supplier invoices costed against every production run.

Logistics & Waste

Routes, collections and weights tracked end to end.

Retail & E-commerce

Storefronts, campaigns and agents that close the loop.

Healthcare & Care

Patient portals, secure records and booking automation.

Education & Training

Learning platforms, enrolment journeys and portals.

Financial Services

Dashboards, onboarding flows and audit-ready reporting.

Legal Services

Matter management, document automation and intake bots.

Travel & Tourism

Booking engines, itineraries and always-on guest support.

Energy & Utilities

Field operations, metering data and compliance records.

Public Sector

Accessible services, contract reporting and audit trails.

Non-profit & Charity

Donation journeys, volunteer tools and light-touch admin.

Professional Services

Websites, automation and AI agents for client teams.

Find your fit
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Industries supported
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Customer satisfaction
AI Agents · Every channel

Your AI agent,
on every channel.

One agent, trained on your business, answering on email, WhatsApp, SMS, Messenger, Instagram, TikTok, Slack and Telegram. It replies in seconds, day or night, and hands over to your team the moment it should.

  • Email
  • WhatsApp
  • SMS
  • Messenger
  • Instagram
  • TikTok
  • Slack
  • Telegram
Build your agentSee use cases
✦
Your Business AI Agent
WhatsApp · replying in 4s
Online
Hi, do you have a two-bed free next weekend, and can you send an invoice for last month?
Yes, the Seaside Loft is free Fri to Sun at £184 a night. I've emailed your April invoice and held the dates for an hour ✨
Perfect, book it.

Make it happen with HAPA.

Tell us about your business. We'll show you the fastest path to simpler operations, better margins and happier customers.

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