About us

We build the software
our customers actually run on.

HAPA Cloud is a software company in London. We make two products of our own, and we build websites, apps and automation for other businesses. Same team, same standards, whichever one you come to us for.

Two products, and a studio behind them.

We started by solving our own customers' problems. HAPA Cloud PMS came out of years spent watching short-stay operators juggle bookings across a dozen channels, chase payments and rebuild the same owner report every month. Simplicity Cloud came from the other side of the fence, maintenance contractors running planned and reactive work across hundreds of sites with paper job sheets and a whiteboard.

Building those two taught us the unglamorous parts: how to make software people use every day without training, how to move data between systems that were never meant to talk, and how to keep it running once the launch is over. That is the same team you get when you ask us for a website, a mobile app or an AI agent.

We are based in London, we answer our own phone, and you will talk to the people doing the work. No account manager relaying messages to a team you never meet.

20+Years building software
200+Clients and partners
15+Industries supported
LondonDesigned, built and supported here
Why HAPA Cloud

Built for the long run.

Four principles behind everything we design, ship and support.

One ecosystem

Products, services and support under one roof, fewer vendors, clearer accountability, faster outcomes.

Truly customisable

No two businesses are identical. Our software bends to fit your workflow, not the other way around.

UK-based craft

Designed, built and supported from London. Talk to real engineers when you need them.

Compliance-first

GDPR-ready storage, bank-grade security, and audit-ready reporting wired in from day one.

How we work

From your idea to delivery, in weeks.

01
Discover

A short call, a shared doc, a clear scope, no 40-page RFPs.

02
Design

Rapid prototypes you can click through and comment on, before a line of code.

03
Build

Weekly demos, always-working software, zero mystery Gantt charts.

04
Grow

Hand-off, training, support and a roadmap that keeps pace with your business.

The people who made it happen.

★★★★★
Hapa is awesome. I like it more and more each day because it makes my life a lot easier. Our direct bookings are up 40% since switching.
JCJohn CarterCFO · Harbour Hosts
★★★★★
We picked Simplicity after deep research. We get 140 field calls a day and their system makes sure all of it is streamlined, nothing slips.
MRMaddison RaeburnCOO · Avon Ruby
★★★★★
I have gotten at least 50 times the value from HAPA Cloud. The AI concierge alone saves us 20 hours a week on guest replies.
MSMeghan SørensenFounder · Woodvale Stays
★★★★★
The channel manager paid for itself in a month. Rates and availability stay in step across every OTA, so double bookings simply stopped happening.
PRPriya RamanRevenue Lead · Lowry Estates
★★★★★
Onboarding was the smoothest we have had with any supplier. The team mapped our workflow first, then shaped the system around how we already work.
CFCallum FraserOperations Director · Braemar Energy
★★★★★
Owner statements used to take three days every month. They are now generated automatically and our owners can see performance whenever they like.
HWHelen WalshFinance Lead · Kingfisher Co.

Make it happen with HAPA

Tell us what you are trying to do. We will tell you honestly whether we are the right people for it.

Book a demoContact us